Lessons may be canceled by the student/parent for the following reasons:
ILLNESS, FAMILY EMERGENCY, OR OCCASIONAL EXTRA-CURRICULAR SCHOOL ACTIVITIES. Please do NOT allow your student to be come in activities that will require repeated piano lesson time period changes. Please contact me if it becomes necessary for a schedule change. CANCELATIONS MUST BE MADE NO LESS THAN 2 HOURS BEFORE THE SCHEDULED LESSON, UNLESS THERE WAS SOME EMERGENCY IN WHICH CASE I WOULD REQUIRE A CALL TO MY CELL PHONE: 412-722-8984 OR MY STUDIO PHONE: 412-329-6494.
It is the responsibility of the parent/student to reschedule missed lessons that they have canceled. Makeup lessons should be scheduled to take place during the next 7 day period, or if possible the lesson may be made up by adding 15 minutes to future scheduled lesson times as agreed upon by the student/family if my schedule permits. (Please understand that due to close scheduling this is not always possible.) The very last alternative for making up missed lessons is at the end of the term.
Lessons canceled by me can also be rescheduled, or I may elect to give a credit for a lesson to be held later in the year or at the end of the term.
LESSONS WILL NOT BE MADE UP WHEN I COME FOR A SCHEDULED LESSON AND NOBODY IS HOME OR IF THE STUDENT JUST DOESN'T SHOW UP AT THE STUDIO FOR A LESSON. A CALL MUST BE MADE WITH THE REASON FOR THE NO SHOW WITHIN 48 HOURS. THERE WILL BE NO MAKEUP LESSON AND NO REFUND FOR NO SHOWS.